Refund and Returns Policy for Sabar Tea Website:
At Sabar Tea, we strive to provide you with high-quality tea and related products. We understand that sometimes you may need to return a product or seek a refund. Please review our Refund and Returns Policy to understand the procedures and conditions for returns and refunds.
1. Returns:
We accept returns within 30 days of the purchase date. To be eligible for a return, your item must be unused and in the same condition as you received it. It must also be in the original packaging.
2. Refunds:
If your return is approved, we will initiate a refund to your original payment method. You will receive the credit within a certain number of days, depending on your card issuer’s policies.
3. Eligibility:
To be eligible for a return or refund, please make sure:
– Your item is in the original packaging.
– You have the receipt or proof of purchase.
– The item is unused and in the same condition it was received.
4. Exclusions:
We do not accept returns or provide refunds for the following:
– Perishable items, such as loose tea leaves or tea bags.
– Products that have been opened or used.
– Products not in their original condition, damaged, or with missing parts for reasons not due to our error.
5. Return Process:
To initiate a return, please follow these steps:
– Contact us at [email address] or [phone number] to request a return.
– We will provide you with instructions on how and where to send your item.
– Once your return is received and inspected, we will notify you of the approval or rejection of your return.
6. Return Shipping:
You are responsible for paying the shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
7. Damaged or Defective Items:
If you receive a damaged or defective item, please contact us immediately. We will do our best to resolve the issue and provide you with a replacement or refund.
8. Contact Us:
If you have any questions or concerns regarding our Refund and Returns Policy, please contact us at [email address] or [phone number]. We are here to assist you and ensure your satisfaction with our products.
We reserve the right to update and change our Refund and Returns Policy as needed. It is your responsibility to review this policy periodically for any changes. Your continued use of our website and purchase of our products constitute acceptance of the terms and conditions outlined in this policy.